Showing posts with label newpaper complaint. Show all posts
Showing posts with label newpaper complaint. Show all posts

Monday, March 26, 2018

Problem Solved

It won't go away


One morning we were surprised to see a note at our front door from our newspaper delivery guy.  He left his phone number and asked if we had future complaints, could we please call him before we report it to the newspaper company itself.  The reason is that he makes $0.19 per paper delivered but they subtract $5.09 for each complaint.  I felt obligated to call him and say that we had not filed any complaint, that there must be some mistake.  He said he would look back at his records and leave the complaint at our front door the next morning.  The next morning he left a paper with an apology, that the complaint had been from another address.  I was happy that the problem was solved!

The only reason I would complain is if we don't receive a paper.  I think these people had complained that their paper was not at left right at the front door.  Either way, newspaper delivery is not as simple or as easy as one would think.