I decided to go to the bank one the morning to get some transactions done. I was surprised at the growing line to see the tellers. But I patiently waited my turn and before long I was in front of a nice teller. While processing my transactions she mentioned that it was really busy because it was the first of the month. I said 'darn, I never learn'. I could easily have gone on another day. She said it would only get worse as the day went on. I said 'well, I hope they have their best people on today!' She smiled and said 'I'm trying!'