Monday, July 14, 2014

At the blood lab

My kids really like getting this 'dippin dots' ice cream:

Dippin Dots



I was at the blood lab with my mom last week, both of us doing routine tests.  I've noticed this summer that the lines haven't been as long and attributed that to people being away on vacation or that they don't tend to come in the summer.  I was talking to the attendant and she mentioned to me that they have changed their process.  It used to be that each worker was assigned an individual task, so one would take the blood, one would type, one would do ECG's etc.  The new process is that one worker is assigned to one patient and sees him through from start to finish.  And it is much faster!  I asked her if she was more tired, and she said initially it was but now it is fine, it is just always busy.  From a patient point of view, we are all much happier!  Well, except for these two little kids who were screaming for a long time after getting their needles.

9 comments:

Valerie-Jael said...

The thought of the ice cream is nicer than the thought of the needles.Valerie

Icy BC said...

I like that system, one worker for one patient! It is nice to not having to repeat yourself telling them over and over again.

My son loves that dipping-dots ice cream too :)

Plowing Through Life (Martha) said...

As long as it's working out, it's a good process! That ice cream looks really good.

Kathy G said...

I've seen that ice cream but never had it. Looks interesting.

Anonymous said...

I am glad time at the lab is more streamlined for you. Hope results are good for both you and your mother.

Anonymous said...

I will have to google dippin dots, lol, o

Adam said...

I like it, but they cost too much

Unknown said...

That sounds like a great process. I hate waiting around for no reason. It is smart to have all hands on deck keeping the line moving. I think more doctors should learn from this.

Lisabella Russo said...

I'm glad your tests went quickly. What cute ice cream!