Monday, July 25, 2016

Fail

neighbourhood snail

A lot of the financial investment companies are giving people the option to access their account statements online.  It seems like a good idea, avoiding all the paper statements.  The bad part is you have to keep track of ids and passwords.  The other thing is the initial access you have to set up on their systems.  This particular company has this multi-step process.  Step 1 involves requesting a pin number which they promise to mail within one day.  I waited 3 and a half weeks to receive mine.  It had been so long that I forgot what to do.  I went in to step 1 again and found myself requesting another pin which invalidated the first pin!  It was a frustrating fail.

Luckily this time I only had to wait 4 days to get a new pin.  I was very careful this time to proceed directly to step 2!  Now will I really check my statements online?  With the paper statements at least you just have to open the envelope, not hunt for passwords to look them up online.

14 comments:

Valerie-Jael said...

Yes, everything has it's good and bad sides! Love the snail. Hugs, Valerie

Lux G. said...

I feel you. This modern technology and process has its ups and downs.

Mark said...

I went to online statements only ages ago. My bank has this weird security step where rather than ask you for your whole password or PIN they just ask you for three random parts of it. I'm pretty sure no one is going to know just part of my password.

Icy BC said...

I agree! Every business wants you to sign up, and then your email account gets flooded with advertising for services that you don't want or need. It is frustrating to keep delete them or unsubscribe to them.

Christine said...

this is a new one, random parts!

Anonymous said...

There are pros and cons to this, I guess. I personally prefer online banking and investments because there is no paperwork involved. We recently had to shred tons of paper from all kinds of companies. It really piles up over time!

Gloria Baker said...

Yes I know... sometimes I forget some passwords..

Anonymous said...

Yes, I prefer paper statements due to my fear of identity theft. It's so easy these days to hack a computer than it is to steal someone's paper statements.

froebelsternchen said...

Love the snail - modern technology has it's good and bad sides!

Lisabella Russo said...

What a lovely photo, the snail has such a cute shell. It can be difficult to decide what's best regarding accounts...

sandy said...

my husband checks online balances etc, every day so in case some fraud or scamming is being done he can catch it right away. And he has before. A lot of time if someone gets your debit card number, they will first charge something small, like a 1.00 or something and if that isn't caught...then they will increase it. We have had this happen a few times. Cute photo

Kathy G said...

Not only do you have to remember the correct password, you have to actually remember to log in on a regular basis to check the account

Christine said...

I think they will send me an email reminder, I hope.

NatureFootstep said...

if it is soo hard to get an account I would have skipped it. :( They don´t deserve it.