I dropped K off to school about 15 minutes early the other morning and went to the Staples office store to courier L's university scholarship application. I thought the process would be as easy as mailing a package.
The girl at the Purolator counter realized she needed an exact street address and not the more general mailing address we were given by the university. I tried calling the university, but they weren't open until 9 am. We tried surfing the address but we didn't feel comfortable to use what we found, because it's a big place, what if it went to the wrong building? After a little while, they suggested I go to another location nearby that was a real Purolator store as they didn't want to make a mistake and have the envelope returned.
I went home and made another call to the university after 9 am. The lady I spoke to managed to find a street name without a number. L was going in to school later that morning, so we decided to get to the other location asap and try to get the package out. The lady there looked at the envelope and said 'I need a street address, the system won't take this address.' She went on to explain that what she needed was a Courier address and that the address we had was a Canada Post mailing address.
So we started fumbling for phone numbers to call the university again. It seems I got a bit flustered and my phone didn't seem to want to dial long distance anymore. Luckily L noticed I was pressing the wrong button, so she took the phone and correctly pressed the 'call' button.
At this point, the Purolator lady noticed that when she entered the postal code, it came up with a very specific address. She said, 'do you think we could use this one?' I said 'why not? The postal code is very specific, they can locate an address just with that code, that must be it! ' She told L she could stop calling long-distance, that we didn't need to anymore. Our stress level went way down at this point.
The lady advised us to request a next day delivery of 10.30 am as opposed to 9 am because the office may not be open then, so it would be difficult to obtain a mail room signature for tracking purposes. She was so helpful. Anyway, we received a tracking number so we could verify whether the package arrived on time.
We learned something, I've never had to courier anything in my life. And luckily we did it on Thursday, because if we had waited until Friday and it would have arrived by 10.30am on a Saturday, when the office is closed. So L was able to confirm that the package made it to its destination!
Hope everyone has a wonderful Valentine's Day. This week, our step class instructor asked everyone to wear red next week. Someone asked 'because of Valentine's Day?' She said, 'Nah, who cares about that?' She meant it for supporting Canada in the Olympics. She's happily married by the way. This is what can happen when you're in your fifties, we become of a more practical nature!
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5 comments:
Oh ya couriers can be like that, helpful and frustrating at the same time. I hope her app gets there safe!
Thanks for supporting me throughout my project, Christine. I just heard a commentator on TV last night say that the Canadians were the nicest people on the planet but they don't have to be so humble through the Olympics and feel OK about saying, "We're going to kick your butts."
We've been to Canada several times and many other countries. I have to tell you Canadians truly are the nicest, kindest people we have met yet.
Good luck to L with her application. Sounds like quite a chore getting it sent.
I wore red yesterday for Valentine's Day & last Friday for Heart Awareness Day. Red is such a happy color : )
Enjoy the Olympics!
SoccerMom, her app made it to the Registrar's Office in good time.
Kay, I love reading about all your family history. Thanks for you comments on Canadians.
LadyCat, it was a chore because L waited until the last minute and we HAD to courier the document out. Some of her friends were in a similar, maybe worse position. I also like red and it suits my colouring so that doesn't hurt!
Ahhk! How stressful. I'm glad it all worked out in the end.
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