So I bought this bottle of canola oil the other day and had forgotten that this brand never has a pour spout, which results in very messy use as the oil always manages to drip over the side. I decided to email the company to suggest they add a pour spout and they very quickly sent me a thank you letter with some coupons. However, at this point I wouldn't buy another bottle without a pour spout. My friend S says she will take the coupons.
My friends thought I seemed to have a lot of time on my hands, but I felt an email wouldn't hurt. I was mad at myself for not remembering to avoid this brand due to this design deficiency!
And that's what's new around here, lol. Happy Monday and welcome to the first day of Spring!
happy monday Christine :)
ReplyDeleteI wonder why they don't alter it? Hugs, Valerie
ReplyDeleteIt was nice of them to send you some coupons, but that really is a flawed design. If they change it, then you can say that you were the one behind it!
ReplyDeleteThere seem to be quite a few of these types of oil products. It can get very messy.
ReplyDeleteGood for you for advocating. It makes a difference, I believe. I think it very satisfying to do so, as well! Good work.
ReplyDeleteHope your voice is heard and they change the design of this product.
ReplyDeleteIn our busy lives it isn't hard to forget something...anything :)
ReplyDeleteWhat you did was good. It might make them aware of a problem that needs to be addressed. Good job~
The Virgin Olive Oil I get from Trader Joe's has a spout. I love it. Never seen a spout on vegetable oil.
ReplyDeleteSince we don't really "cook" here, not a problem I run into
ReplyDeleteIt does sound messy. I'm glad you wrote them, I think companies are more likely to change designs if they know customers are dissatisfied.
ReplyDelete