Yesterday I was at Walmart and the cashier asked me to help the senior in front of me with processing his debit card transaction. It may seem like a simple thing, but if you're not used to it, it can be off-putting. I helped him press 'yes' to okay the amount, then another screen popped up asking if it was from his 'chequing' or 'savings' account. The third screen asked for his pin, and then he was okay. He gave me a grateful smile. I said to the cashier that you have to do these things even in all the restaurants nowadays. She said her mom really has a problem with this stuff. I don't blame her, have you tried putting your credit card in one of those parking lot meters? Just don't forget to request a receipt if you need one. But if you do it all the time it becomes a habit. Sort of like putting air in your car tires.
The other day I had trouble inputting a userid and password into a website. It worked the first time, then the next three times it told me I had 5 chances for the day, then I would have to wait 24 hours to try again, or I could have my information reset. I couldn't remember what combination of upper and lower case letters I had entered that it didn't like. Oh boy. The benefits of automation when you're not mechanical to begin with.
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My husband is almost always with me and prefers us using his credit card. When I use mine, I have to always think about what I'm supposed to do. I can easily see why it would be confusing to somebody who doesn't do it often.
ReplyDeleteKay, I remember when they first started allowing you to pay for gas right at the pump, it took a bit of getting used to. I still see lots of people who prefer to go inside and pay manually.
ReplyDeleteall this automation can be very frustrating. i dislike having to remember so many different passwords to get into everything. one day we won't carry money at all -- that can't be far off.
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